FAQs about Capesthorne Hall

When is Capesthorne Hall open?
The grounds, Gardens, Woodland Walk and Hall Courtyard are open on Sundays and Mondays from 11:00am to 5:00pm up to 31st October 2020 (last entry 3:00pm). However, tickets are being sold in time slots to manage visitor numbers and you will only be permitted entry from the time shown on your ticket. The Hall is currently not open.

How much are the tickets?
Tickets are £6.00 adults, £5.00 seniors and disabled, £3.00 children (5-16 yrs), £15.00 family ticket (2 x adults and 2 x children).

Do I need to book my tickets in advance?
Yes, all tickets must be purchased in advance online. To help us manage capacity you will also be required to book a specific timeslot convenient for you. Tickets will need to be purchased by the Thursday before your planned visit.

Do I need to print out my tickets?
No, but you will need to show the gateman your ticket on your phone screen before entering. Perspex screening will be installed in the ticket tent for your safety.

Are dogs allowed at Capesthorne Hall?
Dogs are permitted on the Front Park only (i.e. the grounds in front of the Hall) and must be kept on a lead due to local livestock. For health and hygiene reasons they are not allowed in the Hall Courtyard, Formal Gardens or Woodland Walk. Dogs must not be left unattended in vehicles. Assistance dogs are permitted in all areas.

What should I look out for in the Gardens and Woodland Walk?
The grounds and lakes are bursting with wildlife and activity at this time of year, great for little ones. Around the lakes you might see moorhens, coots, oystercatchers, carp and on a sunny day you may see the terrapins sun-bathing on the lily pads. The hedgerows and ancient woodland are home for many species of wildlife, such as butterflies, moths, birds, bats and dormice. They also provide nesting and roosting sites for many of our familiar garden birds such as the Dunnock and Greenfinch. As the Hall is over 300 years old there are many historical and interesting features around the grounds such as the Ice House and Swallow Hole.

What facilities are currently open?
Whilst we are on a phased re-opening, the Lakeside Café will be open from 11:00am until 4:00pm for takeaway refreshments. The outside toilets by the Lakeside Café will be open from 11:00am until 5:00pm with additional portable toilets (inc. disabled toilets) at the entrance to the gardens and in the car park area. Masks are to be worn in the toilets due to the enclosed space.

What precautions have been taken due to Covid-19?
The online ticketing system has been brought in to control visitor numbers for safety, reduce contact with staff and record information for track and trace purposes. Hand sanitiser stations have been positioned around the site and social distancing signage has been erected. Staff in the café will wear masks and gloves at all times and all areas of the kitchen and serving area will be frequently sanitised. Anyone wishing to purchase from the café must wear a mask in the indoor payment and collection area. Seating areas will be disinfected throughout the day.

Any further questions?
Please call us on 01625 861221 or email us via info@capesthorne.com